Contact the OCC
Customer Assistance
Customers of national banks and federal savings associations can visit HelpWithMyBank.gov or contact the OCC's Customer Assistance Group to get answers to commonly asked questions or file a complaint about a bank.
More Ways to Get in Touch
- Email OCC Public Affairs, call (202) 649-6870, or visit our Media Resources page.
- Submit a Freedom of Information Act Request (FOIA) request.
- Contact the OCC Outreach Coordination Office and request a speaker at an upcoming event.
- Email us for information about
- Inquire about OCC publications:
- Follow us on social media. Please review our Social Media Community Guidelines.
- Inquire about OCC seal and symbol usage.
- Contact the OCC Alumni Benefits Services Center.
- Report OCC.gov technical issues.
Note for Registered Agents
The OCC does not oversee registered agents for national banks or federal savings associations (collectively, banks), nor does it act as a registered agent for these institutions. Banks may maintain a registered agent by filing with state authorities, and questions regarding registered agents should be directed to either the bank itself or the relevant state authorities.