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Consumer Compliance

The OCC promotes bank compliance with federal consumer protection laws, fair lending statutes and regulations, and the Community Reinvestment Act through supervisory and outreach programs.

Comptroller's Handbook booklets in the Consumer Compliance series:

Community Reinvestment Act Examination Procedures

Compliance Management Systems

Depository Services

Electronic Fund Transfer Act

Fair Credit Reporting

Fair Lending

Flood Disaster Protection Act

Garnishment of Accounts Containing Federal Benefit Payments

Home Mortgage Disclosure

Homeownership Counseling Examination Procedures

Military Lending Act

Other Consumer Protection Laws and Regulations

Privacy of Consumer Financial Information

Protecting Tenants at Foreclosure Act

Real Estate Settlement Procedures Act

SAFE Act

Servicemembers Civil Relief Act of 2003

Truth in Lending Act

Related News and Issuances

DateIDTitle
12/16/2025NR 2025-128OCC’s Semiannual Risk Perspective Highlights Key Risks in Federal Banking System
11/13/2025OCC 2025-36Servicemembers Civil Relief Act: Updated Comptroller’s Handbook Booklet
10/06/2025NR 2025-95OCC Announces Actions to Reduce Regulatory Burden for Community Banks